Returns & Exchanges

At Peet's Coffee, we want you to love your brew; if you are not satisfied with your purchase, we offer easy returns on equipment and non-perishable items within 30 days.

Return Process

• 1.
  Contact Customer Care

  Reach out to our support team within 30 days of your order date to initiate a return request for any brewing equipment or merchandise.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a credit to your original payment method within 7-10 business days.